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Haircuts are usually good and the service is fine as well. However, the online check-in is absolutely horrible. It won’t let you check in if the wait is longer than an hour and a half or an hour before close, even if the wait is less than that. One time the online Check said that there was a zero wait, wouldn’t let me check in, and when we arrived it was an hour and forty five minute wait. Staff is less than helpful as well. What’s the point of these parameters? Reply from Sport Clips Haircuts of Highland Park :Hi Adam. Thanks for taking the time to provide feedback about your visit. We strive to provide each client with a championship haircut experience. I will send you a personal email.
My MVP experience was great the stylist Liz was very quick knowing I was in a hurry but the overall experience and haircut was the best I have had hereReply from Sport Clips Haircuts of Highland Park :Hi Bryan. Thank you for the great review! We appreciate your feedback and business and look forward to serving you.
I have been a long term customer and a healthy tipper as the haircuts have been respectable. However the new sign in process is stupid. I have to provided and enter my phone number email zip and agree to your terms --- for a hair cut. Really, your going to text me when I am sitting 12 feet away. And the employees are very little help during this processReply from Sport Clips Haircuts of Highland Park :Hi Mike, Thanks for taking the time to provide feedback. We appreciate your business. I will send you a private message.
Rated 2.5 out of 5.0 based on 4 Client reviews
"Generally a positive experience. The last few visits have been less positive. Today, I sat for 10 "
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Generally a positive experience. The last few visits have been less positive. Today, I sat for 10 minutes before a stylist said anything to me. Then, after telling me to come on back for a cut, she got confused and told me to sit back down and wait. I walked out. Reply from Sport Clips Haircuts of Highland Park :Thanks for letting us know about your recent experience. We certainly apologize that we didn't meet your expectations. We will message you directly to help make things right for you.